Information headlines on 6 Could 2020 mirrored a sequence of grim milestones arising from the pandemic. International confirmed instances hit 3.65m, whereas youth unemployment was predicted to climb to 1,000,000 within the UK.

England might have been six weeks into its first lockdown, however letters had been about to begin flying between the Junior Attorneys Division and the Solicitors Regulation Authority on a really completely different subject. When JLD chair Charlotte Parkinson connected the committee’s letter and hit ‘ship’, it was to tell the regulator that junior legal professionals had reached ‘the purpose the place we wouldn’t have confidence in its method to regulatory issues’.

The immediate was the SRA’s resolution to proceed with its prosecution of Claire Matthews, a lately certified solicitor who had left delicate paperwork on a practice, then lied to cowl her mistake. Matthews’ psychological well being had affected her actions, the Solicitors Disciplinary Tribunal heard, point out of which ought to have led the SRA to hunt an adjournment, the JLD argued.

Matthews was not an remoted instance, the letter famous. Different instances had proven that ‘junior legal professionals should not being adequately protected by the SRA’s method to enforcement, in that poisonous working environments and psychological ill-health components appear to be ignored in favour of pursuing junior legal professionals’.

The JLD had in thoughts Sovani James and Emily Scott, who had erred within the context of poisonous or high-pressure working environments.

On 19 Could, SRA chief government Paul Philip stated: ‘Circumstances equivalent to this spotlight that it’s usually the place there’s a failure to be open and trustworthy when issues go fallacious (right here, the lack of knowledge) that we have to take motion. We’re additionally clear in our steerage that the well being of the person on the time of occasions might have a major bearing on the character and seriousness of any alleged breach.’

How the SRA approached the instances of James, Scott and Matthews nonetheless struck many as fallacious. Matthews is interesting her strike-off, and on the time of writing 497 people had donated to the gang fund to help her case, although she stays in need of her £40,000 goal.

A brand new method?

The SRA depends on the therapy of dishonesty established in 1993 in Bolton v The Regulation Society and subsequent case regulation. However though it defends the method it took within the prosecutions of James, Scott and Matthews, is the SRA – and the tribunal to which the JLD additionally wrote – listening?

Following three instances involving junior legal professionals which have been decided since final 12 months’s alternate of letters, some do detect a change. Strike-off was prevented in all three.

In July 2020 the tribunal imposed no sanction on Michelle Craven following a prosecution by which the SRA efficiently established that she had charged for work that she had not really finished whereas she was ‘overwhelmed’ with work.

Subsequent, in October, Susan Orton, who the tribunal heard had suffered from panic assaults since childhood, was suspended however not struck off for appearing dishonestly when she lined up a mistake in relation to a missed listening to.

Then, final month, the tribunal handed a brief ban to Harina Panesar-Jagdev. This inexperienced solicitor admitted dishonestly amending an e mail to cowl a mistake and was handed a brief ban for what was recognised as a ‘second of panic’.

This led DAC Beachcroft associate Clare Hughes-Williams to invest, on that agency’s weblog: ‘Elevating consciousness of those points seems to be having an impact and there does appear to have been a sea change within the context of some instances reported lately.’

A pattern?

JLD chair Manda Banerji says the group ‘has welcomed the SDT’s discovering within the case of Susan Helen Orton that her psychological ill-health represented distinctive circumstances which warranted a suspension as a substitute of a strike-off and would urge the SDT to proceed to take note of the numerous impression of psychological ill-health in addition to the impression of poisonous office cultures on junior legal professionals in future determinations’.

Manda banerji

From the small variety of instances it’s tough to say if there was a change in method. Jessica Clay, senior affiliate within the authorized companies regulatory group at Kingsley Napley, explains: ‘There’s not a lot a change of method, however a dedication reached on the particular details of three current instances, the place the very fact sample differs.’

The newest trio of instances, she factors out, ‘confer with remoted incidents, conduct spanning an hour, momentary lapses of judgement solely lasting a short interval earlier than discovery or being self-reported’. This distinguishes them from earlier instances: ‘So it’s maybe a sign that the tribunal is specializing in the character and extent of the dishonesty and the place “distinctive circumstances” would possibly come into play.’

And, as Paul Bennett, associate at skilled regulation apply Bennett Briegal, factors out: ‘We’re ready to see if Orton is appealed by the SRA.’

Low-hanging fruit

However whereas the details are essentially case-specific, the context by which regulatory investigation and enforcement happens impacts many. Whether or not or not a solicitor can afford ample recommendation and illustration through the course of is a crucial situation for the ‘equity’ of regulation.

The Solicitor’s Handbook co-author and regulatory professional Gregory Treverton-Jones QC notes: ‘Rightly or wrongly, there has lengthy been a perception that the SRA targets these on the decrease finish of the career. However all regulators are likely to go for the low-hanging fruit – the simpler wins.’ In contrast, he notes: ‘The SRA’s current document in high-profile contested instances towards well-resourced respondents has been poor. The Leigh Day and Beckwith instances had been misplaced, and though the SRA had a partial success within the Baker McKenzie case, that prosecution failed towards three of the 4 respondents, leaving the SRA significantly out of pocket.’

Treverton-Jones says he ‘can perceive a reluctance to tackle the giants of the career, if there’s such a reluctance’.

The first function {of professional} regulation is, after all, to guard the general public – some extent harassed by the SRA and totally accepted in criticisms of the regulator and the SDT’s dealing with of sure instances. However as Bennett says: ‘The general public expects to be protected. They don’t anticipate to see individuals punished [for poor mental health]. Is the general public curiosity served by blunt outcomes?’

The SRA responds

‘We work within the public curiosity and it’s necessary that everybody – the general public and the career – have faith that we are going to take motion when solicitors fall under the excessive skilled requirements anticipated of them.


‘As we set out in our enforcement technique, in all instances we are going to take a look at the context of misconduct and attempt to perceive not simply what has occurred, however why. That features if wider components referring to a person’s working surroundings might need straight contributed in the direction of the problems into consideration.


‘We all know that the regulation generally is a annoying surroundings, and we offer recommendation and help on our web site by way of our “Your Well being, Your Profession” pages ( for people who really feel that the job could possibly be overwhelming them.


‘Because the Gazette has reported, we’re already investigating corporations for potential points over office tradition and the best way they’ve dealt with points.


‘We’d urge anybody that feels that their working surroundings is inflicting them actual difficulties to succeed in out for assist as quickly as attainable.’

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Options of high-profile instances, equivalent to Orton, contact on broader points. ‘The JLD is worried significantly relating to junior legal professionals who’re new to the pressures of the authorized business, the numerous prices and the cruel finality of selections to strike off,’ Banerji says. ‘The JLD has repeatedly known as on the SRA and the SDT to offer higher weight to the impression of psychological sickness when making choices to prosecute and when making determinations on conduct points.’

She references the importance of the pressures that junior legal professionals are beneath, which can present the context for a ‘second of panic’ or to hide a mistake.

Clay explains: ‘They might really feel beneath extra strain to carry out and, when all of it turns into an excessive amount of, have lapses in judgement in respect of their conduct and moral decision-making, which in flip they could really feel much less in a position to come clear about for concern of being punished for doing one thing fallacious.’  

If bullying and unfair calls for on junior legal professionals make the general public much less protected, one argument runs, may the culprits not be the priority of the regulator and, if introduced earlier than it, the tribunal? Nicely, probably.

‘The messaging within the SRA Requirements and Rules is [now] a lot clearer – that, the place mandatory, the SRA will contemplate taking motion towards corporations, not simply people,’ Clay says. ‘This appears a particular shift in focus.’

She factors to a ‘clear indication’ in its enforcement technique that the SRA is searching for, by way of regulation, to ‘promote a tradition by which moral values and behaviours are embedded. This means that there’s now rather more scope for the SRA to think about taking motion towards a agency itself, significantly the place occasions in query exhibit a failure referring to the tradition of the agency and its supervision preparations for which the agency needs to be held accountable’.

Sooner or later, Clay says, corporations should be ‘alert’ to this chance.


However is Clay too optimistic? Simply as profitable prosecutions ship a message, so do failed ones. And as Treverton-Jones factors out, the SRA’s most high-profile failures have been towards respondents with well-funded illustration. The JLD has issues about funded illustration – or lack of it – for junior legal professionals.

‘Junior legal professionals are more likely to face the added problem of funding ample authorized illustration for the defence of SRA investigations and prosecutions earlier than the SDT, prices of which may run into tens of 1000’s,’ Banerji says. ‘Many high-profile instances the place junior legal professionals had been struck off the roll concerned unrepresented respondents.’

May the reply be further insurance coverage? Leigh Day was lucky in having insurance coverage in place to cowl the price of its defence on the SDT. Now, supported by the JLD, Leigh Day is conducting a survey of junior legal professionals to discover how the insurance coverage market would possibly fill this void. May junior legal professionals be protected in the identical manner as companions and compliance officers?

At current, Banerji observes: ‘Though some corporations have insurance coverage insurance policies to cowl these prices, they fairly often solely cowl companions and compliance officers and explicitly not non-partners.’

Bennett provides: ‘The take-up for [such] insurance coverage is extremely low. It’s smart and pragmatic to have, however it isn’t extensively out there to junior legal professionals. There’s a danger that the legal professionals who want it should not those who’ve it.’

To be of use to junior legal professionals, Bennett says, such insurance coverage can’t be patchy: ‘I wish to see it as a compulsory time period, however what urge for food would there be for that [from firms]?’

Better of six? Junior legal professionals whose instances divide opinion 

Struck off: Sovani James, November 2018

James backdated 4 letters to make it look as if she had progressed a medical negligence case, with the deception lasting 17 months in whole.

James’ working surroundings was described as ‘poisonous’, and the SDT declined to strike James from the roll, choosing a two-year ban. Nevertheless, the SRA appealed and the courtroom discovered for the regulator.


Struck off: Emily Scott, January 2019

Scott was a trainee appearing beneath directions when she raised payments for work that had not been carried out. Scott, who had blown the whistle on misconduct throughout the agency, had been discovered to have carried out her superiors’ directions as a result of she wished to remain in her job. The tribunal expressed ‘appreciable sympathy’ along with her place.


Struck off: Claire Matthews, April 2020

Matthews was a lately certified solicitor who had been working within the Birmingham workplace of nationwide agency Capsticks for a month when she left a colleague’s briefcase on the practice on her commute residence.

Matthews advised the SDT she was ‘overcome by uncontrollable concern, anxiousness and panic’ within the following days. Six days after shedding the case she advised a colleague that she had left it at residence, then a day later she emailed her supervisor to say it had been left on a practice that morning.

She intends to attraction, and is crowdfunding to attain this.


No sanction: Michelle Craven, July 2020

The SDT imposed no sanction on Craven following a prosecution by which the SRA efficiently established that she had charged for work that she had not really finished whereas she was ‘overwhelmed’ with work.


Suspended: Susan Orton, October, 2020

Orton tried to cowl up a mistake regarding a missed listening to. She suffered panic assaults after being knowledgeable of the preliminary mistake and was identified with psychological well being circumstances that contributed to her response. The tribunal discovered Orton had been dishonest along with her agency, BPE Solicitors, and with the employment tribunal. She was suspended for six months.


Momentary ban: Harina Panesar-Jagdev, January 2021

Inexperienced solicitor Harina Panesar-Jagdev admitted dishonestly amending an e mail to cowl a mistake and was handed a brief ban from the career for what was recognised as a ‘second of panic’.


Excessive outcomes

Solely a really small variety of solicitors seem earlier than the SDT. The even smaller variety of junior legal professionals going through expenses exhibits, Bennett notes, that this can be a ‘fairly excessive’ consequence. Why then, do these few instances create what he describes as a ‘tradition of concern’, when ‘the vast majority of legal professionals will undergo their careers with out [experiencing] something actionable or of concern’?

It’s certainly as a result of they embody options that members of the career – and the general public – relate to, from a pressured work surroundings to, in courtroom, a perceived inequality of arms. ‘I’d like junior legal professionals to give attention to having a help community, and give attention to psychological well being and wellbeing,’ Bennett concludes. ‘That string of instances demonstrated that there must be a marketing campaign of schooling on that.’


For extra info on the JLD, and to take the Leigh Day survey on regulatory defence prices, see Regulatory defence costs: junior lawyers